Ground Handling Solution
Passenger Agent App
100% INAD Prevention
Beyond our airline solution, we proudly offer a ground handling solution tailored to meet the needs of airline ground handlers and cruise ship companies. With our Passenger Agent App, we provide a state-of-the-art travel document control system designed to automate and optimize the document checking process.
This ground handling solution is equipped with real-time data analysis, predictive matching tools, and the ability to ensure compliance while boosting operational profitability. Say goodbye to INAD (inadmissible passengers) concerns and provide a seamless, error-free airport check-in and boarding experience for passengers.
Matchbox Validations
Real-time tracker since Matchbox launch in March 2023
Since its launch, our Matchbox system has revolutionized the airport check-in process. By automating travel document evaluations, it has performed over 1.5 million document validations, saving time and reducing errors for both airport passenger services and passenger service agents
Matchbox Groundhandler Agent App
Fast, Reliable Document Checks in Seconds
Our ground handling solution is powered by the Matchbox Groundhandler Agent App, designed specifically for ground handlers working in airport passenger services.
This travel document scanning service enables passenger check-in assistance with unparalleled speed and accuracy. With the Matchbox Agent App, airport check-in desk services can process travel document evaluations within seconds. It automates checks for passports, visas, and other essential travel documentation, allowing passenger service agents to make quick, informed decisions, and ensure compliance. The result? Faster processing times, fewer errors, and a more streamlined airline check-in process.
Travel Document Validation
Enhanced Check-in Process and Passenger Experience
Document Check before Check-in Queue
Matchbox performed by Check-in Agent
Decision Making
The Matchbox Process
Fast and Reliable
What you get
We are so confident in our system that we assume 100% liability for any fines imposed for Bonafide INAD violations.
Matchbox Home Validation
Seamless Online Check-In Integration for Airlines
- Digital innovation for a complete integrated online Check-in travel document evaluation
- API Data reconciliation
- Airline/Groundhandler DCS interface
- Reduced Passenger Process Time
No Immigration Delays with savings on offloads and baggage search
- Dashboard to track the defined DocCheck KPI’s
A Peace of Mind for passengers, knowing they have all necessary travel documents
Comprehensive Solution
Airline Matchbox package at a glance
- 100% bonafide INAD prevention
- 100% API data reconciliation
- INAD bonafide penalty liability with Checkport
- No immigration delays IR86
- Daily performance reporting
- Increased security measures (API Data recon.)
- Exceptions evaluated and handled by the Checkport Travel Support Center
- Full documentation per validation including offload reports
- Training performed by Checkport
Our Partners
Driving Compliance and Efficiency
Forging exceptional partnerships for seamless compliance and operational efficiency, we collaborate with industry leaders Swissport, Regula Forensics, and Cyberfish.
Every year, airlines face over $200 million in fines for transporting passengers without valid entry documents, leading to denied entries and costly repatriations.
By partnering with us, you gain proactive solutions that minimize risks and ensure compliance, helping you avoid these expensive penalties. Trust in our expertise and our partners to keep your operations smooth and penalty-free.
Future-Proof Your Ground Handling Operations
In an industry that evolves quickly, staying ahead of the competition means embracing innovative technology that streamlines operations and ensures compliance. Our ground handling solution is designed to adapt to the ever-changing landscape of airline travel. Whether you are handling passengers at a bustling international airport or managing a cruise terminal, our system delivers the speed, accuracy, and reliability needed to optimize your airport check-in and boarding process.
Ready to Transform Your Passenger Handling Services?
Don’t let outdated processes slow your operations down. Our ground handling solution provides airport check-in services with the efficiency, speed, and accuracy that today’s travel industry demands. By automating travel document control and improving the passenger experience, we help you achieve higher operational performance while reducing costs and avoiding fines.
Contact us today to learn more about how our ground handling solution can enhance your passenger handling services and provide the peace of mind that comes with 100% INAD prevention.